- Eligible products may be returned within 30 days of delivery to customer.
- Shipping on any return is at consumer cost.
- Products must be returned sealed, unopened, and in re-sellable condition in order to receive an exchange, store credit, or refund.
- All returns are subject to a 15% restocking fee in addition to the cost of shipping. Skin Care by Alana will not issue an exchange, store credit, or refund until product is received and reviewed.
- Products cannot be returned due to allergic reaction.
Please feel free to submit your return request if you have any questions on these policies, and a member of our return's department will reply within one business day
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